Shipping policy

At Nova Traderz, we aim to provide a simple and convenient shipping experience for our customers. We currently offer free standard shipping on orders delivered within the United States. The information below explains our order processing procedures, estimated delivery times, and shipping-related guidelines.

Order Processing

After your order has been successfully placed, please allow approximately 1–3 business days for processing before shipment.

Order processing may include payment verification, order approval, preparing and packaging your items, and arranging shipment with the applicable carrier.

Orders are generally processed Monday through Friday, excluding applicable holidays.

Shipping and Delivery Time

We currently ship orders within the United States only.

Once your order has been dispatched, standard delivery is generally estimated to take an additional 2–6 business days.

When processing and transit times are combined, the estimated total delivery timeframe is approximately 3–9 business days from the date your order is placed.

These timeframes are estimates and may vary depending on the delivery destination and circumstances affecting shipment.

Free Standard Shipping

Nova Traderz offers free standard shipping for orders delivered within the United States.

Eligible orders will not incur a standard shipping fee at checkout. Any applicable charges, if relevant to your order, will be displayed before completing your purchase.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email. Tracking details will be included when tracking information is available for your shipment.

You can use the tracking information provided in your confirmation email to monitor your package’s delivery progress.

Delivery Delays

Although we work to process and ship orders within the estimated timeframes, delivery may occasionally take longer due to circumstances outside our control.

Possible causes of delays include carrier disruptions, severe weather, holidays, transportation issues, or other unforeseen circumstances.

If your order appears to be experiencing an unusual delay, please contact our customer support team with your order details. We will assist you in reviewing the available shipment information.

Lost or Damaged Packages

If your package is lost or arrives damaged during transit, please contact us as soon as possible.

When reaching out, provide your order number and relevant shipping details so our team can review your situation and guide you regarding the next appropriate steps.

Business Days

For the purposes of order processing and estimated shipping timeframes, business days generally refer to Monday through Friday, excluding applicable holidays.

Shipping Summary
Destination: United States
Shipping Cost: Free standard shipping
Order Processing Time: 1–3 business days
Estimated Transit Time: 2–6 business days
Estimated Total Delivery Time: 3–9 business days
Shipping Method: Standard Shipping

Contact Us

If you have questions or need assistance regarding your order or shipping, please contact our customer support team using the information below.

Nova Traderz

Operated by: Novatrader LLC

Phone: +1 7207989737

Email: support@novatraderz.com

Business Address:

1500 N GRANT STE 5490

DENVER, CO 80203

United States